The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, in the group resource department and local offices, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the personalisation of their brand new home and making sure they’re happy after they’ve bought. Some of the team work on-site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home.
- Sales Director
- Sales Manager
- Senior Sales Adviser
- Sales Adviser
- Sales Progressor
- Part Exchange Manager
- Marketing Manager
- Marketing Executive
- Marketing Co-ordinator
Who we’re looking for
For every role in our Sales team you’ll need to be enthusiastic and be a natural people person who is able to connect with our customers and understand their needs before matching them to their new home. It’s a massive part of our business and you’ll have very clear targets so you’ll have to be someone who is driven to meet expectations with a passion for keeping our customers happy. To support existing skills, training is also provided on our ‘Single Sales Principle’ which is recognised by the Institute of Sales and Marketing.
In Marketing we’re always looking for people who can think creatively about how we find new customers, how we show them the right homes and how we show Barratt’s quality in a very competitive market. You’ll work as part of a close-knit team, using your analytical abilities and creative flair to show our homes in a way that reflects their quality.
We pride ourselves on keeping a family feel to our organisation despite our continued growth. We understand how important our employees are to the success of our business, which is why we offer a generous benefits package to show our appreciation.
- Private medical cover
- Sharesave scheme
- Voluntary flexible benefits (including gym membership, cancer checks, personal car leasing)
- My Barratt Staff Shop (discounts such as on holidays, and high street vouchers)
- Buying extra holiday
- Company car or cash allowance scheme
Find and acquire the land
Buying the right land in the right location is crucial to creating great places to live. The Silkwood site was originally allocated for employment premises. Following discussions with the Local Planning Authority however, we were able to negotiate a joint use building scheme, which we marketed alongside Wakefield Council. We worked closely with the Local Authority during the various stages of the Local Development Framework, producing reports and conducting surveys in relation to traffic and local employment. The results we gained allowed us to demonstrate that the site was able to accommodate a large proportion of residential housing, with limited employment uses.
Evaluate and prepare the site
With the land identified, our Technical team prepared draft designs and carried out a site appraisal. The Engineer prepared drainage, levels and foundation layouts, and a technical report for the site that the Commercial team used for pricing, determining the overall land value. Once the land deal was agreed, the Technical and Engineering Co-ordinators prepared for the site start by acquiring a variety of official documentation, which included obtaining technical approvals and ensuring we were protecting trees and wildlife. They also supported the Sales team by providing legal plans, assisting in the preparation of sales literature and responding to customer queries.
Senior Quantity Surveyor
Making sure our homes get built
Using the site reports provided by the Technical team, our Commercial team determined the cost of developing the site and the overall land value. Silkwood Gate was a particularly complex project to cost due to the previous uses of the site and the size of the land. Every house contains around 10,000 components, and it was down to the team to source, purchase and install all of these parts. After our Material Buyers ordered all of the materials to be installed, our Quantity Surveyors then found sub-contractors to carry out all the work. By liaising with the site teams daily and monitoring monthly costs, our Quantity Surveyors ensured that we remained within our budget.
Building customers’ dream homes
Silkwood Gate was a technically challenging site as there were issues with the ground conditions and remediation works. Despite these challenges, our site team managed these issues extremely well, as they built an attractive sales complex, set up compound facilities, and undertook traffic management and health and safety duties. Along with our Sales team, our Construction team were responsible for ensuring that our customers received the best possible service and were fully able to enjoy their new homes and environment.
Senior Sales Adviser
Matching the right people to their dream home
Responsible for all aspects of sales and marketing, our Sales team ensured that all reservation and legal completion targets were met. As the home styles available in Silkwood Gate appealed to first-time buyers and move-up purchasers, our Marketing team ensured all marketing activity and development webpages were tailored to the respective buyer profiles. Our customers are at the heart of what we do, and it was down to our Sales & Marketing team to ensure we provided our purchasers with an outstanding customer experience.
Customer Care Co-ordinator
Making sure our customers are happy
Our Customer Care team work closely with all other departments to ensure that even after customers have moved into their new home they are provided with the very best care. These responsibilities include recording and managing any defects that may arise during the warranty period and helping the customer with any enquiries they have about their home or the development.